Law firms looking to contain costs and enhance their human resources are turning more and more often to a newer, apparently popular, option: outsourcing.
“Clients demand instant service these days. This is a way of managing the workflow,”Stephen Taran
According to a study by Crisil Research and Information Services Ltd., India’s leading ra tings, research, risk and policy advisory company, the United States legal offshoring business alone is worth US$25 billion, and Canadian industry experts attest to its growing attraction here at home. Firms themselves, however, are silent on the issue. Certainly, none of the firms contacted by The Lawyers Weekly were willing to speak on the record about their use of outsourcing.
On the surface, the reluctance seems unnecessary. Clearly, outsourcing can save a firm money.
Written by Donalee Moulton
Published in The Lawyers Weekly – February 200