Strategic resourcing: Thinking differently about delivery of legal services

Strategically sourcing legal services may not be a new phenomenon, but the current economic downturn, coupled with the growing realization that the legal profession needs to rethink its business model to survive in the long term have put one such option – outsourcing – in the spotlight, say two outsourcing providers.

“Giving lower-skilled, repetitive work to someone who is overqualified for that kind of work is a waste of firm and client resources. We as lawyers need to be thinking differently and looking at how we can better service clients with quality services at reduced costs and improved turnaround times.”

Written by Tim Lemieux and Gary Edgar
Published in Law Pro – July 2009